Service Technician Job at Insight Global, Columbus, OH

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  • Insight Global
  • Columbus, OH

Job Description

Position: Service Technician

Locations:

  • Dayton
  • Columbus/Plain City
  • Cincinnati/Loveland
  • Lexington/Georgetown KY
  • Louisville

Must Haves:

  • High School Diploma or GED
  • 1-2 years of applicable experience
  • Pass a drug test and background check
  • Valid driver's license with a good record
  • High Mechanical and/or Electrical aptitude
  • Able to lift up to 75 pounds
  • Team player but also able to work independently
  • Self-motivated
  • Customer service skills
  • Time management skills

Plusses:

  • Dock and Door experience
  • Welding and Electrical maintenance experience

Job Description:

Insight Global is looking for Service Technicians who can help customers operate more efficiently and safely by applying, installing, and servicing products and solutions in four major categories: Truck & Rail Loading Docks, Storage, Safety, and Energy conservation. The service Technicians will be provided a company truck that will be left at the shop and only used at work. They will be responsible for traveling to various locations to do any of the following: troubleshooting, repairing, and maintaining including but not limited to: Dock Levelers, Vehicle Restraints, Scissor Lifts, High Speed Doors, Rolling Doors, Fans and Air Curtains.

Key Responsibilities:

  • Project a positive image
  • Evaluate faulty equipment and ensure proper operation
  • Maintain a record of all service work and repairs performed within the electronic service record
  • Maximize labor revenue and efficiency by working with the operations manager
  • Drive safely from customer to customer
  • Effectively communicate with parts and sales department to make sure customer needs are met on time
  • Perform work in a variety of environments and other duties as assigned by operations

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